INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
This establishes the breadth of your inventory and helps customers determine if you have what they're looking for.
This establishes the breadth of your inventory and helps customers determine if you have what they're looking for.
Are your reptiles healthy and guaranteed?
Assures potential buyers about the health of your animals and provides peace of mind.
How do you ship your reptiles?
Details about shipping methods, packaging, and live arrival guarantees help build trust.
What are your prices and payment options?
Provides transparent pricing information and clarifies accepted payment methods.
Do you offer care guides or resources for reptile owners?
Demonstrates commitment to customer support and educates new owners.
How can I contact customer service for questions or concerns?
Offers a clear communication channel and builds confidence in customer support.
What is your return or exchange policy?
Addresses potential issues with purchased animals and clarifies return options.
Do you offer a warranty or guarantee on your reptiles?
This can be a powerful incentive for buyers, showcasing the quality and health of your animals.
INFORMATION ABOUT US